WaterCan

Your Privacy Matters

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our apps.

1. Information We Collect

Residents (WaterCan app):

• Personal details such as name, phone number, and email address.
• Delivery address and location information, used to deliver water cans accurately.
• Order history, can status, subscription, and usage data for service improvement.

Distributors (WaterCan Distributor app):

• Distributor profile details such as name, phone number, and UPI ID.
• Apartment groups, join codes, and resident delivery information needed to manage deliveries.
• Ratings and reviews.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Communicate order, delivery, and payment updates
• Operate subscription, can-return, and payment features
• Improve app performance and customer experience

3. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we encourage users to safeguard their credentials.

4. Sharing of Information

We do not sell or rent your personal information. Data is shared only with trusted partners necessary to provide our services — for example, your delivery address and order details are shared with your assigned distributor so they can fulfil your orders.

5. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

Option 1 — Delete in the app (fastest)

1. Open the app and go to Account Settings.
2. Tap Delete Account.
3. Confirm. Your account and data are removed immediately.

Option 2 — Request by email

Email pravincoder2007@gmail.com from the address on your account with the subject "Delete my account". We will delete it within 30 days.

What is deleted

Residents: name, phone, email, delivery addresses and location, orders and payment records, subscription and can status, return history, and ratings.

Distributors: distributor profile (name, phone, UPI), apartment groups and join codes, and ratings. Residents in those groups keep their own separate accounts but are unlinked from the group.

Deletion is permanent and cannot be undone. Some records may be retained briefly where required by law, then removed.